As artificial intelligence transforms workplaces, Barbados’ human resource leaders are urging companies to embrace new technology without losing the human skills that keep organisations effective.

The issue took centre stage at the Human Resource Management Association of Barbados’ 2026 People Development Conference, held at the Hilton Barbados Resort under the theme “Workforce 2030: Ready or Not”.

Association president Tisha Peters said AI can automate routine administrative work, but HR professionals must bring greater value through critical thinking, empathy, leadership and strategic decision-making. She encouraged workers to learn new digital tools and use them to improve productivity rather than simply replace existing tasks.

Minister of Labour Colin Jordan also cautioned employers against allowing technological advances to undermine workers’ dignity or wellbeing. He highlighted the need to prepare employees for changing job requirements while addressing challenges such as workplace stress, isolation and the growth of platform-based work.

The discussion comes as businesses face growing pressure to modernise operations and use AI more effectively. For Barbados, the challenge involves more than acquiring software: organisations must also invest in employee training, digital skills and responsible implementation.

The message for employers is clear: AI can improve efficiency, but human judgement and people management remain essential to a productive workplace.